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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Scroll.io | Singapore, Singapore | $36k - $75k | |||
OKX | Dubai, United Arab Emirates | $31k - $90k | |||
Scroll.io | Istanbul, Turkey | $84k - $90k | |||
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| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
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CAIZ | Dubai, United Arab Emirates | $33k - $75k | |||
Scroll.io | Singapore, Singapore | $84k - $90k | |||
OKX | Singapore, Singapore | $68k - $90k | |||
Ripple | Dubai, United Arab Emirates | $72k - $110k | |||
OKX | Dubai, United Arab Emirates | $68k - $90k | |||
OKX | Jakarta, Indonesia | $71k - $112k | |||
OKX | Taipei, Taiwan | $68k - $90k | |||
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Scroll.io
$36k - $75k estimated
This job is closed
Position Summary:
We are looking for an Account Manager to join our BD & Partnerships team. This role is critical in managing, nurturing, and expanding our relationships with key accounts post-sales. The ideal candidate will have a strong account management background and be adept at understanding and addressing the needs of clients, liaising with internal teams and external partners, and ensuring client satisfaction.
Key Responsibilities:
- Account Management: Maintain and develop relationships with key partners (e.g., DeFi protocols, infrastructure providers, etc.), ensuring their success, satisfaction, and growth with Scroll.
- Partner Support: Provide after-sales support to key accounts, troubleshooting issues and ensuring timely resolution in collaboration with the support and technical teams.
- Feedback Loop: Gather and relay customer feedback to the product development team to drive continuous improvement of our offerings.
- Performance Metrics: Monitor and report on key account performance metrics, identifying areas for improvement and growth.
- Cross-Functional: Work across BD, Comms, DevRel, Product and other teams at Scroll to deliver our full suite of support for partners.
- Upselling and Cross-selling: Develop a strong understanding of Scroll’s value proposition to identify new opportunities for partners and synergies between projects within Scroll’s ecosystem.
Requirements:
- Minimum 1 year web3 related experience.
- Problem-solving mindset with a focus on customer satisfaction.
- Experience using CRM / Sales software.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Ability to work independently and remotely.
Nice to haves:
- Experience working at a protocol within the Ethereum ecosystem
- Deep understanding of the Ethereum and L2 landscape as well as other relevant verticals (DeFi, Gaming, etc.)