Job Position | Company | Posted | Location | Salary | Tags |
---|---|---|---|---|---|
Eigenlabs | Remote | $150k - $220k | |||
Whatnot | New York, NY, United States | $185k - $245k | |||
Polygon Labs | United States | $90k - $125k | |||
Penumbralabs | Remote | $160k - $180k | |||
Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Figure | Remote | $119k - $149k | |||
Alchemy | San Francisco, CA, United States | $110k - $130k | |||
Gemini | Remote | $152k - $190k | |||
Gemini | Remote | $152k - $190k | |||
BitGo | New York, NY, United States | $165k - $210k | |||
Whatnot | New York, NY, United States |
| |||
RISC Zero | Remote | $204k - $247k | |||
Burkland Associates | United States | $75k - $95k | |||
Eigenlabs | Remote | $250k - $350k | |||
Eigenlabs | Remote | $200k - $250k | |||
Bitcoindepot | Remote | $90k - $105k |
ABOUT EIGEN LABS Eigen Labs is more than just a leading name in the blockchain space. Weāre the driving force behind EigenLayer, a game-changing solution that revolutionizes crypto-economic security. Imagine a world where blockchain projects break free from the shackles of the scaling trilemma and capital limitations. Weāre building a platform to deliver security to novel distributed applications. In today's blockchain ecosystem, each service is typically secured by its own tokenized trust-network. With EigenLayer, services can build upon the established security of the Ethereum trust network, unlocking untold scalability while maintaining security and decentralization. THE ROLE As the teamās first Technical Support Engineer, this hire will play a critical role in supporting a large number of customer bases within the EigenLayer ecosystem. You will be the bridge between our innovative technology and the communityās needs. We are seeking out a technical expert who can provide rapid and effective solutions. Someone who is capable of enhancing and improving the experience of dApp users, developers, and business partners.Ā WHAT YOU WILL DO
Provide support to dApp users and other customer bases, assisting with technical diagnosis and problem solving while helping implement solutions.Ā Helping create, track and manage multiple ticket systems Managing and supporting users within Discord, Slack, and Telegram, and Intercom Proactively writing new documentation updates and user guides Quickly and confidently triage support tickets based on a scalable framework Answering general protocol questions Enhancing long-term support projects to ensure ecosystem growth Leading initiatives to improve the speed and quality of communications
WHAT YOU WILL BRING
Proven experience in a technical support or solutions engineering role In depth knowledge of blockchain and/or decentralized application concepts, components and ecosystems (i.e. PoS, validation, block explorers, smart contracts, etc). Front end development (Javascript/Typescript) Experience deploying and maintaining from the following: Rust, NodeJS, Foundry, Anvil Docker, Typescript, and Solidity Excellent problem-solving skills and the ability to triage and address support tickets efficiently Exceptional communication skills, with experience managing and engaging with online communities
NICE TO HAVE
Professional blockchain industry experienceĀ dApp Development experience Hands on experience working with Proof of Stake systemsĀ
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. The annual salary range for this position is $150,000 - $220,000. Other rewards may include short- and long-term incentives, and program-specific awards. In addition, Eigen Labs provides various employee benefits, including:
Employer-covered Medical, Dental, and Vision plans 401kĀ Unlimited Paid Time Off 12 weeks of fully paid maternity and paternity leaveĀ
This is not a guarantee of compensation, final offer amounts may vary based on various factors including but not limited to: professional work history/experience, depth of skills demonstrated through interview process, and geographic location
LI-Remote | #LI-AC1
What is 401(K) plan?
A 401(k) plan is a type of employer-sponsored retirement savings plan that allows workers to save and invest for their retirement on a tax-deferred basis
Contributions to a 401(k) plan are made through payroll deductions and are generally invested in a variety of financial instruments, such as stocks, bonds, and mutual funds
The tax-deferred nature of the 401(k) plan means that the money you contribute to the plan is not subject to income tax until you withdraw it in retirement, which can help you save more for retirement
Many employers also offer matching contributions to their employees' 401(k) plans, which can help boost your retirement savings even more.