Account Manager Jobs in Web3

About Multis

Multis is building the financial backbone for every web3 organization. We help next-gen crypto companies and DAOs scale thanks to a treasury management account designed for businesses.

At Multis, we believe the digital currency will create an open financial system and support billions of entrepreneurs. And that's why we want to power the next generation of professionals that will thrive in this open financial world.

We're a team of passionate crypto-dreamers: Thibaut (CEO) and Greg (CTO), with backing from world-class US and European investors like Sequoia, White Star Capital, and eFounders.

💡Mission

As an Account Executive, you'll be a sales closer with the most exciting companies of the moment with web3 and DAOs. But also, you'll be a key member to understand customers patterns, business and help the product team build a customer-oriented product. You'll be also delivering white-glove support to some of the most innovative crypto start-ups and DAOs- from onboarding to troubleshooting.

🤩 Must have

• 2-5 years of experience in a SaaS business development/customer success role
• Demonstrated interest in web3
• Obsession for customers and ability to be their voice internally
• Outstanding drive and work standards
• Prior experience of remote working
• Based in the US
• Native English speaker

🎯 90 days outcomes

• Double activation rate to 20% by 2022
• Achieve an NPS over 8 to bootstrap referral growth
• Develop 3 partnership initiatives to help to impact the acquisition
• Attend 3 events in the US to help build brand visibility
• Upsell our prime plan to 100 businesses after we launch
• Collect and categorize customer feedback and ensure it's reflected in our roadmap

🔍 Key strengths we're looking for

• Persistence — does not take no for an answer, always follow up
• Drive — get shit done and always push to go the extra mile
• Customer obsession/empathy — we're not looking for cowboys here but people genuinely interested in our customer's success
• Ability to relate and communicate with customers and speak the web3 language
• High work standards and continuous improvement mindset
• Creativity and proactivity: always taking initiative, testing new things in autonomy. "Better to ask for forgiveness than permission" attitude
• High performer / overachiever: demonstrated experience of over-achieving quota targets
• Fit with our values: earn trust in a trustless world, be relentlessly resilient, be defiant.

🎁 Benefits

• 25 paid vacation days a year
• Unique access to the Sequoia, YCombinator, and eFounders network
• Challenging work experience building next-gen banking with a frontier tech
• Fast-learning environment, entrepreneurial and strong team spirit
• Tools of your choosing
• Stock options
• US-based - completely remote - East cost (especially NYC) is preferred
• Regular offsites in France (in Paris and outside)