Customer Support Jobs in Web3

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Job Position Company Posted Location Salary Tags

Crypto.com

Hong Kong, Hong Kong

$13k - $27k

Keyfactor

Barcelona, Spain

$63k - $77k

Fireblocks

Remote

$70k - $92k

Alchemy

New York, NY, United States

$101k - $120k

bemo

Remote

$81k - $105k

Figure

Charlotte, NC, United States

$97k - $115k

Avalabs

Remote

$54k - $62k

Easygo

Melbourne, Australia

$81k - $111k

Chainalysis

Washington, United States

$155k - $163k

Easygo

Sao Paulo, Brazil

Chainlink Labs

London, United Kingdom

$72k - $90k

Chainlink Labs

United States

$72k - $90k

Bluecubeservices

Philippines

$72k - $150k

Easygo

Brazil

Rampnetwork

Poland

$117k - $122k

Crypto.com
$13k - $27k estimated
Hong Kong, Hong Kong SAR
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Trading Support Analyst, Quant Trading Team

Hong Kong, Hong Kong SAR
Trading – Quant Front Office /
Full-time /
Hybrid

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The Quant Trading team is responsible for trading and managing risks associated with different crypto products, including spots and derivatives. The team develops and implements trading strategies in fast-paced and complex trading environments.

The Quant Trading team is responsible for trading and managing risks associated with different crypto products, including spots and derivatives. The team develops and implements trading strategies in fast-paced and complex trading environments.

Job Responsibilities

    • Monitor real-time risk/P&L/funding/system health status.
    • Covers trading hedging/reporting/parameter update operations.
    • Conduct post trade analysis of trading strategies and algo performance.
    • Optimize working flow and improve operation efficiency
    • Work with quant trader/developers/risk manager to improve our pricing/execution/booking logic.

Job Requirements

    • Master’s degree in quantitative discipline from top global universities.
    • Minimum 1 year of experience with trading.
    • Have exposure to Python and an interest to expand your technical skills.
    • Have strong analytical skills and pay high attention to details.
    • Work under high pressure efficiently
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What is the role of a customer support?

A customer support role would typically involve assisting customers with any issues or questions they have about the web3 platform or any of the decentralized applications (dApps) that run on it

This could include helping users navigate the platform, troubleshooting any technical issues they might be experiencing, and providing guidance on how to use specific dApps or features

The specific responsibilities of a customer support role in web3 would depend on the organization they are working for and the specific needs of their customers.