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This job is closed
We're seeking a passionate, creative, experienced Lead Product Designer to join Ripple's fast-growing design team. In this role, you will lead and create compelling, user-focused experiences, services, and products that solve complex problems. In addition, you will have experience leading design projects, collaborating with teams and stakeholders through design thinking processes. You'll also be playing a critical role in scaling our new brand design system process and culture throughout Ripple in conjunction with a team of multidisciplinary designers, producers and brand strategists.
Our design team supports product and experiential development across multiple business units within Ripple, including RippleNet and RippleX. As the Lead Product Designer, you will be working closely with the RippleX Product and Engineering team to create tools, services, and programs to integrate digital currencies and other sources of value into apps for new businesses, including CBDCs, developer tools, NFTs, digital payments, and more.
The RippleX team designs, builds and participates in open networks democratizing the world of payments, helping money move as easily as data does today. As part of this mission, the RippleX business group oversees and contributes to the development of a variety of open source technologies and protocols, including the XRP Ledger, a decentralized blockchain / cryptographic ledger powered by a network of peer-to-peer servers.
WHAT YOU'LL DO:
- Create a compelling design vision for your product area and execute on your plan, collaborating with other designers, product managers, documentation writers, and a fast-moving team of developers who are passionate about user experience
- Facilitate requirements discussions with stakeholders and create alignment on design solutions - you’ll have a seat at the table from the very beginning
- Prototype experiences from start to finish, owning all aspects of the user experience - strategy, architecture, interaction design, and visual design
- Drive design process improvements in an Agile environment that enable the team to scale
- Identify opportunities to improve the user experience and champion your ideas within your working group and across the company
- Approach designs from a systems perspective, developing patterns that get adopted by others
- Evolve Ripple’s holistic design system with engineers and the brand design team
- Become an expert on the end-to-end customer experience, performing research with users of the product and internal subject matter experts
- Create research-based deliverables that drive user empathy like user journey maps and profiles/personas
- Champion design thinking and user-centric practices across the company that improve the design of Ripple products and services
- Mentor designers within Ripple’s centralized design organization
WHAT WE’RE LOOKING FOR:
- 8+ years of experience of designing useful products for multiple types of use cases, including Enterprise applications
- A proven track record and a strong portfolio featuring examples of your work, your design process, and the outcomes/results
- Entrepreneurial and self-motivated with a bias toward action -- there’s tons of greenfield opportunity here, and you’ll need to lean into the ambiguity and lead projects to completion
- Enjoys working closely with an agile product and engineering team and others across the company to solve hard problems, actively multiplying others’ intelligence and surfacing their good ideas
- Great verbal and written communicator with the ability to write copy that is human, clear and concise
- Can craft engaging presentations and can influence stakeholders and audiences at all levels of the organization
- Moves effortlessly between developing and communicating high-level UX strategies and executing the fine details
- Driven by a deep understanding of how products get used, conducting research such as concept validation, contextual inquiry, and usability testing
- Takes on the detailed aspects of visual design such as icon design and illustration, or can direct visual designers toward solutions that balance form and function
- Experience designing products from the ground up and has an understanding of product design’s role in creating user adoption and engagement to ensure a successful launch
- Values over-communication, especially when collaborating with remote coworkers located in different time zones across the globe
- Excited for the chance to shape the design culture at a growing company and to inspire people with your unique perspective
PREFERRED, but not required:
- Experience with Service Design and documenting complex customer journeys and internal business processes
- Data visualization expertise
BONUS POINTS:
- Fintech experience, specifically in trading platforms
- An interest in Cryptocurrency and Blockchain Technology
WHAT WE OFFER:
- The chance to work in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact
- Competitive salary and equity
- 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
- 401k (with match), commuter benefits
- Industry-leading parental leave policies
- Generous wellness reimbursement and weekly onsite programs
- Flexible vacation policy - work with your manager to take time off when you need it
- Employee giving match
- Modern office in San Francisco’s Financial District
- Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
- Weekly company meeting - ask me anything >
- Team outings to sports games, happy hours, game nights and more!
What does a product designer do?
A product designer is responsible for creating and designing the physical and visual aspects of a product, with the aim of enhancing its functionality, usability, and aesthetics
This involves a broad range of tasks, such as researching and analyzing customer needs, designing user interfaces, creating sketches and prototypes, testing and refining designs, and collaborating with cross-functional teams to ensure the final product meets the intended user needs and business goals
A product designer must have a deep understanding of design principles, materials, manufacturing processes, and technological advancements in order to create products that are both innovative and functional
They must also have excellent communication skills, as they work closely with engineers, marketing teams, and other stakeholders to ensure that the product is developed on time, within budget, and meets the desired quality standards
Product designers work in a variety of industries, such as consumer electronics, furniture, automotive, fashion, and healthcare, to name a few
They may work for large corporations, small businesses, or as freelance designers, and often collaborate with other designers, engineers, and manufacturers to bring their designs to life
In web3, a product designer is responsible for designing and creating decentralized applications (dApps) and other products that leverage blockchain technology, smart contracts, and decentralized networks
This involves understanding the unique technical and functional requirements of web3 products, as well as the principles of decentralization, transparency, and user ownership
Web3 product designers need to be familiar with blockchain technology, smart contract programming languages, and decentralized networks, in order to design products that can operate effectively in a decentralized environment
They need to be able to work with developers and other stakeholders to ensure that the product is designed in a way that maximizes user control and ownership, while minimizing the potential for fraud or malicious activity
Web3 product designers may work on a range of products, such as decentralized finance (DeFi) platforms, non-fungible token (NFT) marketplaces, decentralized social networks, and more
They may also work closely with blockchain developers, economists, and other specialists to create products that are both innovative and practical, while maintaining a strong focus on user experience.